Terms of Service

Last updated: July 2026

These terms apply to any recruiter, agency, or hiring team ("you," "customer") using HireFlow AI to post jobs and screen candidates. By creating an account, you agree to them.

1. What HireFlow AI does

HireFlow AI provides an AI-assisted screening conversation ("Nova") that collects candidate information, asks role-specific questions, cross-checks submitted CVs, and produces a score, summary, and recommendation for each candidate. It does not make hiring decisions. Every recommendation is exactly that — a recommendation. The decision to shortlist, interview, or hire anyone is entirely yours.

2. Your responsibilities

• You're responsible for the content of your job postings, including the must-have and nice-to-have criteria Nova screens against.
• You must not use HireFlow AI to screen candidates on the basis of a protected characteristic — including race, religion, sex, age, disability, national origin, or similar — under the employment law of the country you're hiring in. This applies regardless of what your local law technically permits; we require it as a condition of using the platform.
• You're responsible for keeping your account credentials secure, and for what happens under your account, including actions taken by teammates you invite.
• You must not use HireFlow AI to post fraudulent job listings or to collect candidate data for any purpose other than genuine hiring.

3. AI limitations

Nova is an AI system and, like any AI system, can make mistakes — it can misread a claim, misunderstand context, or occasionally behave unexpectedly. Screening output is a tool to help you move faster through applicants, not a guarantee of accuracy. You're responsible for your own final review before making any hiring decision, and we recommend treating a "needs review" result, or any result you're unsure about, with a human look before acting on it.

4. Candidate data

As the recruiter, you're the one collecting candidate data through your job postings — HireFlow AI processes it on your behalf. You're responsible for having a lawful basis to collect that data under the law of wherever your candidates are located, the same as you would with any other hiring tool. Our Privacy Policy explains how we handle it on our end.

5. Billing and plans

HireFlow AI is billed based on your monthly screening volume, per the plan you're on. We're currently in early access — some accounts may be set up or billed manually while our automated billing rolls out. If anything about your billing looks wrong, contact us and we'll sort it out directly rather than leaving it to a support ticket queue.

We'll give you reasonable notice before any price change to your plan takes effect.

6. Account suspension and termination

We can suspend or terminate an account that violates these terms — in particular, the non-discrimination requirement in Section 2, fraudulent use, or abuse of the platform. You can close your own account at any time by contacting us.

7. No warranty, limitation of liability

HireFlow AI is provided "as is." We work to keep it reliable and accurate, but we don't guarantee it will be error-free or uninterrupted. To the extent permitted by law, we're not liable for hiring decisions made using our platform, or for indirect or consequential losses arising from its use.

8. Intellectual property

You own your job postings and the data you collect through them. We own the HireFlow AI platform itself — the product, the Nova screening system, and the underlying software.

9. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, without prejudice to any statutory rights you may have under the law of your own country as a consumer or business.

10. Changes to these terms

If we make a material change, we'll update the date at the top of this page and, where reasonably possible, let active customers know directly.

11. Contact us

Questions about these terms? Reach us at hello@hireflowai.com or through our Contact page.